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Knowledge base
Getting started
Joining Colladium
2
Confirming my account
Joining Colladium
Adding identifiers
4
Adding a GLN
Adding a vendor number
Adding an ABN
Adding an NZBN
Troubleshooting
0
E-invoicing
1
Registering for e-invoicing
Forms
Getting setup
7
Adding a GLN, ABN or vendor number
Customising forms
Selecting the forms to trade with
Adding addresses
Pre-filling form numbers (forms sequences)
See all 7 articles
Trading for suppliers
9
Amending an invoice
Getting orders into or out of an ERP system or accounting package
Sending multiple invoices for one purchase order
Sending an invoice
Receiving a purchase order (PO)
See all 9 articles
Trading for buyers
3
Raising a purchase order (PO)
Receiving a despatch advice (DA)
Receiving an invoice
The basics
2
Managing my orders
Download forms as PDF files
Single Touch Payroll
Getting started with STP
5
Submitting through STP
Can't see 'Single Touch Payroll' under forms?
Two-step authentication
Adding your product ID
Viewing the ATO's response
Troubleshooting STP errors
4
Partial status
Warning status
CMN.ATO.GEN.XML03
How long should I wait for a response from the ATO?
End of financial year (EOFY)
1
Final submission for the financial year
Products
Your products
12
Creating a product
Navigating the product library
Creating a catalogue
Navigating the catalogue library
Editing a product
See all 12 articles
Other organisations' products
1
Browsing other products
Shared products
2
What are shared products?
Importing products that have been shared with me
Organisations
Managing your colleagues
4
Inviting colleagues
Giving or restricting access
Re-activating a colleague
Removing a user from your organisation
Managing information and branding
1
Adding branding
Communities
Getting setup
6
Creating my community
Adding branding to my community
Making my community visible to the public
Selecting the forms to trade with my community
Inviting my customers or suppliers
See all 6 articles
Communicating and collaborating
1
Posting a notice
Joining a community
1
Joining a community
Mobile app
Getting setup
2
Downloading the mobile app
Enabling and disabling push notifications
User account
User details
3
Updating my email address
Changing my password
How do I see what roles I have?
Notifications
1
Changing the notifications I receive
Troubleshooting
General
4
I'm seeing a loading symbol on the page that never stops
What browsers does Colladium support?
Google Authenticator error: "Cannot verify your Google Authenticator password, please try again!"
Granting login access to the Colladium support team