Joining Colladium 2

• Confirming my account
• Joining Colladium

Adding identifiers 4

• Adding a GLN
• Adding a vendor number
• Adding an ABN
• Adding an NZBN

Troubleshooting 0

E-invoicing 2

• Registering for e-invoicing
• Creating an eInvoice using an existing one

Getting setup 10

• Adding a GLN, ABN or vendor number
• Customising forms
• Selecting the forms to trade with
• Adding addresses
• Pre-filling form numbers (forms sequences)

See all 10 articles

Trading for suppliers 10

• Amending an invoice
• Getting orders into or out of an ERP system or accounting package
• Sending multiple invoices for one purchase order
• Sending an invoice
• Receiving a purchase order (PO)

See all 10 articles

Trading for buyers 3

• Raising a purchase order (PO)
• Receiving a despatch advice (DA)
• Receiving an invoice

The basics 2

• Managing my orders
• Download forms as PDF files

Getting started with STP 5

• Submitting through STP
• Can't see 'Single Touch Payroll' under forms?
• Two-step authentication
• Adding your product ID
• Viewing the ATO's response

Troubleshooting STP errors 4

• Partial status
• Warning status
• CMN.ATO.GEN.XML03
• How long should I wait for a response from the ATO?

End of financial year (EOFY) 1

• Final submission for the financial year

STP phase 2 (version 2020) 1

• STP 2 (VERSION 2020) FAQs

Your products 12

• Creating a product
• Navigating the product library
• Creating a catalogue
• Navigating the catalogue library
• Editing a product

See all 12 articles

Other organisations' products 1

• Browsing other products

Shared products 2

• What are shared products?
• Importing products that have been shared with me

Managing your colleagues 4

• Inviting colleagues
• Giving or restricting access
• Re-activating a colleague
• Removing a user from your organisation

Managing information and branding 1

• Adding branding

Getting setup 6

• Creating my community
• Adding branding to my community
• Making my community visible to the public
• Selecting the forms to trade with my community
• Inviting my customers or suppliers

See all 6 articles

Communicating and collaborating 1

• Posting a notice

Joining a community 1

• Joining a community

Getting setup 2

• Downloading the mobile app
• Enabling and disabling push notifications

User details 3

• Updating my email address
• Changing my password
• How do I see what roles I have?

Notifications 1

• Changing the notifications I receive

General 4

• I'm seeing a loading symbol on the page that never stops
• What browsers does Colladium support?
• Google Authenticator error: "Cannot verify your Google Authenticator password, please try again!"
• Granting login access to the Colladium support team

3PL integrations 2

• Setting up the integration with 3PLs
• How the integration with 3PLs works

About Paid Services 3

• Setting up a Paid Service
• Adding or changing your payment details
• Failed payments