If you're brand new to Colladium
...and you've received an invitation
Can't see the invitation? Make sure the community owner has sent the invitation, and that they've sent it to the correct email address. You should also check your spam folder.
- You should have received an email invitation
- Click the join now link in the email
You must join with the email address that received the invitation to join the community on Colladium
- Follow the steps to create your account:
- Enter your details and password and click join
- Enter your organisation's name to see if it's on Colladium
- If you can see that your organisation is already on Colladium, request to join it
- If you can't see your organisation, click I can't find my organisation and follow the steps
- If you can see that your organisation is already on Colladium, request to join it
- Select the checkbox next to the community invitation and click accept invitation
...and you haven't received an invitation
Just follow the instructions in this article.
Existing Colladium users
...if you've received an invitation
Can't see the invitation? Make sure the community owner has sent the invitation, and that they've sent it to the correct email address. You should also check your spam folder.
- Click the link in the email invitation (from Colladium) that you would have received, or the link on the Colladium homepage
- Select the checkbox next to the community invitation and click accept invitation
...if you haven't received an invitation
- Go to the 'All Communities' page and search for the community you're after
- Search for the community you're looking to join
- Tick the box next to the community and click request to join in the bottom right
- If the community has a subscription cost, complete you billing details and click finish.