If you're a MessageXchange EDI Gateway customer, you will receive the despatch advice to your software.
- You’ll receive an email notification when your organisation receives a despatch advice
If you don’t receive an email or can’t see a despatch advice you know your organisation has been sent, check that you have the correct user roles. Find out how to do that here.
- Click the link in the email, or the notification within Colladium. You can also access the despatch advice from your despatch advice listing: hover over forms and click despatch advices