1. You’ll receive an email notification when your organisation receives a purchase order.

    If you don’t receive an email or can’t see an order you know your organisation has been sent, check that you have the correct user roles. Find out how to do that here.

  2. Click the link in the email, or the notification within Colladium. You can also access the order from your purchase order listing: hover over forms and click purchase orders
  3. Review the order, and select a button at the bottom of the screen. The access that you or your trading partner have set will determine what information and buttons you can see. The buttons might include:
    • Accept
    • Reject
    • Change
  4. If you need to send a purchase order response (make a change to the order), click change
    1. Amend the information you need. What you can change will depend on the business rules of your customer. Once you're happy with everything, click send. You may need to await a purchase order change from your customer before you can proceed to despatch or invoice the order.

Find out how to despatch an order here.